Pricing Plans for Concierge Tax Free Assistance
Our Service Packages Easily complete your Tax Free forms
Select the plan that fits your shopping trip
Flexible Plans & Transparent Pricing
Choose the service level that matches your needs with clear, upfront fees
Basic Plan
- In-person form review at point of purchase
- Step-by-step guidance on customs declarations
- Digital submission support
- Email assistance within 2 business days
- Access to online knowledge base
Premium Plan
- Everything in Starter
- Fast-track form processing
- Dedicated concierge representative
- Phone support during local office hours
- Document status tracking
Premium Concierge Service
- Everything in Standard
- Express handling within 24h
- On-site assistance at 333 Bay Street, Toronto
- Extended after-hours support
- Follow-up to ensure form acceptance
How Our Concierge Assistance Works
Personalized Guidance
At TaxFreeAssist, our concierge team provides tailored support for Tax Free documentation from start to finish. Whether you’ve made a small purchase or plan a shopping tour across Canadian retailers, a dedicated specialist will review your receipts, complete the required refund forms, and liaise with customs officers if needed. We guide you through each step, including verifying purchase eligibility, filling out export declarations, and preparing any supplementary paperwork before departure. By coordinating with merchants and local authorities, we minimize delays and ensure that your Tax Free refund claim is accurately submitted. This service is available across Canada, with our main office at 333 Bay Street, Suite 2400, Toronto, ON M5H 2R2. We continuously refine our procedures to align with regulatory updates in 2025, so you can focus on your travels while we handle the details.
Streamlined Documentation
Your dedicated TaxFreeAssist representative will streamline every document submission step, combining in-person assistance at retail locations and remote support via secure online portals. After confirming your shopping itinerary, we schedule an appointment at our Toronto office or visit a registered partner store to collect original invoices and proof of export. Our team electronically submits refund claims to the designated government agency and tracks progress until the reimbursement is issued. You receive real-time status updates via email or text, eliminating uncertainty around critical deadlines. This comprehensive approach helps maintain compliance with export regulations while providing peace of mind for international travellers in 2025.